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Documentation Index

Fetch the complete documentation index at: https://macstadiuminc-fix-saml-sso-formatting-di524.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

The My Cloud page in the MacStadium Portal is where you see the networking and access details for your environment — VPN credentials, network ranges, firewall public IPs, and the IP assignments for your servers.
My Cloud replaces the IP Plan spreadsheet that was previously distributed. Other MacStadium docs may still refer to this information as “your IP Plan”; this is now under My Cloud.

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Open My Cloud

  1. Sign in to the MacStadium Portal at portal.macstadium.com.
  2. Open My Cloud.
  3. Select the data center tab for the environment you want to view (Atlanta, Las Vegas, or Dublin).

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What’s on the page

My Cloud groups your environment by data center. For each data center you’ll see:
  • Public Servers — servers reachable on the public internet, with their public IPs and hostnames.
  • Firewalls — each dedicated firewall has its own section, containing:
    • IP Allocation — the networks behind the firewall, with subnet (CIDR), range, mask, and gateway.
    • Credentials — username and password for connecting to the environment via VPN, and (where provisioned) for Harbor OCI Storage and Private Cloud. Select Show to reveal, then copy.
    • Host Assignments — servers assigned to each network, with their private IPs and (where applicable) public NAT IPs.
The firewall’s public IP is the address you use as the VPN server address and as the on-prem peer when configuring a site-to-site VPN tunnel — see the setup guides for AWS, GCP, or Azure.

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Working with servers

Whether you’re looking under Public Servers or under a network’s Host Assignments, each server shows the same information and shortcuts. For every server you’ll see its name, hardware type (for example, M2.M or M2.L), service ID, current status (such as Active or Pending), and IP address. If the server has more than one IP, you can expand the entry to see the rest. You can also:
  • Launch VNC to open a remote screen-sharing session to the server.
  • Copy SSH Address to grab a ready-to-paste ssh command for the server.
  • Copy the server’s name, service ID, or IP with a single select.
  • Select the server’s name to open its full details, including any credentials for that server.

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Field reference

Other MacStadium docs refer to legacy field names from the old IP Plan spreadsheet. Use this mapping when you’re looking them up in My Cloud:
Looking for…Find it in My Cloud
VPN server address, FW1-Outside, or the Outside networkThe firewall’s public IP, shown at the top of the firewall’s section
VPN username and passwordCredentials for that firewall
The Private-1 network (or any internal network)A row in the firewall’s IP Allocation table. The Subnet ID column is the CIDR you’ll need for VPN tunnels.
Network names vary by environment. If your environment was provisioned with custom network names, use the IP Allocation table to identify the equivalent networks.